Reference

Kebijakan Privasi idolpin com

Your account data — including login details, wallet transactions via DANA, OVO, or GoPay, and device session history — is handled under this Privacy Policy.

Data akun terlindungiTransaksi DANA, OVO, GoPayTidak dijual ke pihak ketigaAkses sesuai hukum setempat

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HUBUNGI KAMI

Cara Menghubungi Tim Privasi Kami

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is handled, our support team is available around the clock. Players in Denpasar and across Indonesia can reach us through any of the channels below — we aim to respond to privacy-related requests within a reasonable timeframe under applicable local law.

Live Chat Open the live chat window from your account dashboard. Available around the clock for account and privacy questions.

Email Support Send your data request or privacy concern to our support email. Include your registered account details so we can locate your record.

Account Settings Some data corrections — like updating your registered phone number or email — can be made directly inside your account settings page.

Data Apa yang Kami Kumpulkan dan Mengapa

idolpin com Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the information you provide at registration — your name, email address, and phone number — along with the payment method you use, whether that is DANA, OVO, or GoPay. Each time you log in, we record your

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device type, browser session, and IP address so we can detect unusual access and protect your account. Transaction records, including deposit and withdrawal amounts, are retained to meet our operational and legal obligations. We do not collect data beyond what your account activity generates. Cookie data
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from your browser session helps us keep you logged in across devices without asking you to re-enter credentials every time. All data collection and processing is subject to applicable local law, and access to certain features depends on your eligible region. If you have questions about
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what we hold on your account, you can reach our support team at any time through the channels listed on this page.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

KEAMANAN DATA

Bagaimana Kami Menjaga Data Anda

We apply standard security practices across every layer of your account — from the moment you log in to the point your GoPay or OVO withdrawal clears. Sessions are protected and account access requires verification at each new device login. Data retention follows our operational schedule: active account data is kept while your account is open; if you close your account, we retain only what local law requires us to hold and delete the rest on a rolling basis.

Enkripsi Sesi

Your login session and payment data are encrypted in transit. A new device login triggers a verification step before access is granted to your account.

Retensi Data

We keep your account data for as long as your account is active. After account closure, data is deleted on a schedule consistent with applicable local law.

Cookie dan Perangkat

Cookies keep your session active across your phone and browser without re-login. You can clear cookies at any time; this will end your current session.

Permintaan Akses

You have the right to request what data we hold, ask for corrections, or request deletion where local law permits. Contact support to start that process.

Pertanyaan Umum tentang Kebijakan Privasi

These are the questions we hear most often about how your data is handled on idolpin com. If your question is not covered here, our support team can help directly.

We collect your name, email, phone number, device and session data, and payment method details — such as your DANA or OVO account reference — used during transactions.

We do not sell your data. We share only what is necessary with payment processors like DANA, OVO, and GoPay to complete your transactions, and with parties required by applicable local law.

Contact our support team via live chat or email with your registered account details. We will locate your record and respond within the timeframe required under applicable local law.

Yes. You can request deletion of your personal data by contacting support. We will delete what we are not legally required to retain and confirm once the process is complete.

Transaction records — including DANA, OVO, and GoPay deposits and withdrawals — are kept while your account is active and for a period after closure as required by applicable local law.

Inactive accounts are subject to our standard retention schedule. Data not required by law is deleted on a rolling basis. Contact support if you want to formally close your account.

Kebijakan Privasi idolpin com

Cara Menghubungi Tim Privasi Kami

Bagaimana Kami Menjaga Data Anda

Enkripsi Sesi

Retensi Data

Cookie dan Perangkat

Permintaan Akses

Pertanyaan Umum tentang Kebijakan Privasi

01 What personal data does idolpin com collect when I open an account?

02 Does idolpin com share my data with third parties?

03 How do I request a copy of my personal data?

04 Can I ask idolpin com to delete my account data?

05 How long does idolpin com keep my transaction history?

06 What happens to my data if I stop using my account?

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